Get in Touch With Us
Got a question about something you've read on this site, spotted an error, or want to suggest a casino for us to look at? This page explains how to reach the Non Gamstop Casinos team and what you can expect once you do.
How to Reach Us
Email is the best way to get in touch, and we read every message that comes in. Please write to us at [email protected] and, where you can, give us a little context upfront — the more detail you include, the faster we can point your message at the right person.
We aim to reply within a couple of working days. During busier periods, such as when a batch of new casinos not on GamStop launches and we're updating our reviews, it may take slightly longer, but every message gets a real answer from a real person.
What You Can Contact Us About
- Questions about our reviews — If anything about how we cover a particular brand, its welcome offer, or its payment options isn't clear, ask us directly.
- Corrections — Offer terms, bonus percentages and licensing details at operators change often. If you spot something on our list of trusted non GamStop casinos that looks out of date, please let us know so we can check it.
- Site suggestions — If you've come across a new casino not on GamStop that you think deserves a look, tell us about it. We can't add anything to our rankings without reviewing it first, but we're always open to hearing about new options.
- Feedback on how we rate and rank — We're happy to explain our reasoning on any brand, including where we think a limitation sits alongside a strong headline offer.
- Partnership or editorial enquiries — If you represent an operator or an affiliate programme and want to discuss working with us, introduce yourself and outline what you have in mind.
- Concerns about gambling behaviour — If you or someone you know is struggling to control their gambling, mention this in your message. We can point you towards independent support resources, and we'd encourage you to also speak to your GP or a support charity directly.
What Happens After You Email Us
Your message goes to a member of our editorial team, not an automated inbox. We don't send template replies as a substitute for actually reading what you've written. If your question relates to a specific brand — say Betmica, Kikibet or Betninja — we'll check our current research on that operator before we respond, so the answer reflects the latest terms we're aware of rather than an outdated note.
Where a query touches on something we can't verify ourselves, such as an operator's exact licensing position or the current status of a bonus offer, we'll be upfront about that rather than guess.
Before You Write In
A few common questions can often be answered faster by checking the site itself first:
- For a side-by-side look at how the leading casinos not on GamStop compare on welcome offers, payment methods and games, see our trusted non GamStop casinos guide.
- If your question is about how self-exclusion schemes like GAMSTOP work, or how a non GamStop casino differs from a UKGC-licensed site, that background is covered in our main guide rather than repeated here.
- If you're asking about a specific offer's wagering requirements or free spin terms, check the operator's own terms and conditions page first, as these can change and we always recommend confirming the current terms directly with the casino before signing up.
A Note on How We Work
We're an independent comparison site. Some of the links on our pages are commercial, and we may earn a commission if you sign up through them — this never decides how a casino is rated or ranked. If our content has helped you, misled you, or you simply think we've got something wrong, we want to hear about it either way. All players contacting us or using the sites we review must be 18 or over.
Thanks for taking the time to read this far. Drop us a line whenever something needs asking, checking or flagging — we're listening.